Sorry seems to be the hardest word – this rings true beyond the famous song sung by the band ‘Blue’. I grew up listening to this song and I walk into situations where the wrong doer seems reluctant to admit it almost on a daily basis now.
First – if you made someone feel bad or hurt their feelings, even though it was not your intention, please do say sorry. Relationships are more important in this world than your frail ego.
Second – Make sure there are no repetitions, if whatever you did was harmful and damaging. I understand that you cannot help breaking your host’s fine China for the second time, but you do get the drift and know what I mean by learning to avoid a repetition, right?
Third – Don’t go on the defensive all the time. You may have your reasons which can be explained, but again, don’t let your ego get in the way. Life is bigger and better than your ego and accepting a mistake is laudable.
When you issue an apology, look the person in the eye and say it sincerely. Mean it from the bottom of your heart and tell yourself that it is not something you would let happen again.
Complete strangers deserve a word of sorry from us every now and then as do our friends and family. When we do something wrong, when we hurt someone’s feelings, when we cause pain or reach an unintended outcome, let’s say the word loud and clear for everyone to hear. Follow up with your actions and behaviour and make sure the other person knows that you meant it.
After a few times, sorry will cease to be the hardest word.


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